Delivery

We are committed to meeting the customers’ needs for quicker time-to-market, shorter lead-times and the highest possible quality of wafers.

1) Production Logistics
A major aspect of the business process is demand management. Critical in an upturn, we ensure that customers’ required demands are met in order for seizing the market opportunities abound in the market place. The process that takes place involves the close cooperation of the customers, central planning organization in TSMC and NXP and the Marketing and Business Development Department in SSMC. Equally important during a downturn, we strive hand-in-hand with our customers to manage the uncertainties in the market.

With demand management securing production capabilities, the next crucial step is order fulfillment. When the orders are received at SSMC we are committed to respond with a delivery commitment within 1 working day. The orders are then scheduled for processing. Within the order process, the lead-time between orders received and wafer starts is also kept in check. The production batches are monitored closely to assure on time delivery.

2) Fab Cycle Time
We offer best-in-class services for our customers with industry-leading days per mask layer cycle times. An example of our average monthly fab cycle time is shown.

At the same time, we constantly benchmark our performance against our motherfabs and the worldwide best-in-class.

3) Maintaining Best-in-Class Cycle Time
Best-in-class cycle time is sustained by our continuous efforts to Plan, Do, Check and Act. Examples of these efforts are:

• Accurate modeling of the fab capacity incorporating a Wafer Start Management System
• Committed order fulfillment/shipment management
• Bottleneck Management
• Innovative WIP management system
• Various activities to reduce Line variability.

Our planners work very closely with our customers and motherfabs to ensure that all our customers’ production requirements are met. All these activities aim to maintain best-in-class overall order lead-time from orders to wafer shipment.